Smiling Friends Inc. is a small company whose main purpose is to bring happiness and make people smile. The series follows the day-to-day lives and misadventures of its representatives, the lazy, cynical Charlie, and the cheerful, optimistic Pim, as they try to cheer up and comfort the troubled people who call their company's hotline. They receive seemingly simple requests but the jobs turn out to be more complicated than they seem, making it difficult to bring happiness to the world.
A small company dedicated to bringing happiness to the world receives a simple request to help a woman's unhappy son smile again, but the job turns out to be more complicated than it seems.
After beloved frog celebrity Mr. Frog gets into hot frog water, Pim and Charlie are tasked with helping the frog get things back on frog track. Meanwhile, Glep has a crazy side adventure that has the critics going wild.
When a truly pathetic shrimp calls the Smiling Friends hotline after being dumped by his true love, Shrimpina, Pim and Charlie have very different ideas about how to handle the situation.
Pim ventures into the forest across the road to fetch firewood for the office Halloween party.
Who is famous food tycoon Simon S. Salty? Why was he brutally murdered in his own restaurant? Who done did do that there murder? Huh?
Pim and Charlie are beckoned into the mysterious Enchanted Forest by a princess and encounter all sorts of insane toon characters along their journey.
A rival business moves across the street, much to the boss's dismay. Nuff said.
In the season finale, Charlie actually dies for real.